Interview with Martin Dibold, Hy-Line

Andrea Gillhuber | Andrea Gillhuber,

Voice control - operating without touching

What are the advantages of voice control? What about the acceptance of the technology in the industry? Is it also suitable for safety applications? Martin Dibold from Hy-Line provides insights into voice control in an industrial environment.

Martin Dibold is Managing Director at Hy-Line Computer Components.

© Hy-Line

Why are you focusing on the topic of voice control?

Martin Dibold: With the HMI 5.0 strategy, Hy-Line is pursuing the intention of offering the user exactly the right interaction with the device. The traditional configuration of display and touchscreen is sufficient for many cases. Where hands are not free or must not be used - think of sterile medical applications or food production - voice control can play to its strengths because it works without touching. With the specialists from Voice Inter Connect in Dresden, the spoken word is included as an input and output medium.

What are the main advantages and where do they come into play?

Dibold: Customers are more sensitive to contactless communication. In addition to our holographic terminal, we are seeing more and more areas of application for voice control in industrial automation and especially in medical technology. The independence from the speaker and the processing of the audio signals makes the input very robust. Speech synthesis also means that there are virtually no limits to the output of variable texts.

What's next for voice control? What comes next?

Dibold: We are far from finished with voice control. There are still additional functions in the audio sector that are being transferred from research to application. The starter kit that we presented at Embedded World helps interested parties to quickly achieve a presentable result in their environment.

What will become more important for operating systems in the future?

Dibold: We see that our customers appreciate the holistic approach. We don't just sell terminals, but the solution that fits perfectly - with voice control, gesture control or a touchscreen that is perfectly matched to the application.

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How do you rate the chances of voice control being accepted in the industry?

Dibold: Voice control has been recognized as an operating option by the industry. Its use is being considered where it brings real benefits and added value. It is therefore less a question of acceptance and more a question of efficiency, for example faster, simpler operation by voice, or added value, for example you don't have a hand free or the distance for "close-up operation" is too great.

Can voice control also be used in safe applications, for example in the safety sector?

Dibold: As incorrect entries, including unintentional ones by the operator, can never be completely ruled out in safety-relevant applications, appropriate precautions such as two-button operation, key switches or safety queries in the software must be taken, i.e. "Are you really safe?". In a figurative sense, this also applies to voice control: where the effects of incorrect input could lead to damage or injury, a safety query must be provided. This can be done verbally, i.e. with the question "Are you really sure?", or on another level, such as an additional switch to be operated manually. It is also possible to combine the best of both worlds by entering long parameter chains by voice and only triggering the command when a button is pressed.

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