Phishing attack on Telekom data
T-Online passwords circulating on the darknet
Customer data from over a dozen companies is currently being offered on the darknet - including Telekom customers. A random sample of around 90 data records has shown that some of the Telekom customer data is genuine and up-to-date.
Specifically, it concerns the T-Online e-mail address and the associated password. The number of data records varies: 64,000 or up to 120,000. "We want to use the case to promote the regular changing of passwords," says Thomas Kremer, Board Member for Data Privacy, Legal Affairs and Compliance at Deutsche Telekom. "Changing passwords regularly protects against misuse. Now there is an additional reason to change it."
Deutsche Telekom has immediately informed customers whose data is available. The Group has also called in the security authorities and filed a complaint. There is no indication that a Telekom system has been hacked. It is more likely that the perpetrators obtained the data via phishing campaigns. This is also supported by the fact that several companies are affected. In phishing, for example, perpetrators use fake letters to obtain information directly from customers.
The Darknet is a hidden and anonymous network that is also used by criminals. As the data offered includes an e-mail address and password, it can also be used to access the Telekom customer center. This can be used to call up further information and to place orders and change contracts.
Information and assistance on changing the password can be found at http://telekomhilft.telekom.de. The password can be changed directly in the Email Center under the menu item "Settings" // "Passwords". Telekom constantly checks its systems, warns customers about current phishing attacks and informs customers whose computers have been hacked. It also provides customers with a guide to secure use of the Internet at www.sicherdigital.de.
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