TeamViewer
Agentless remote access to industrial plants
TeamViewer is expanding its enterprise platform Tensor with "Agentless Access", enabling secure remote access to industrial equipment without the need for local software installation. The new approach combines zero-trust security requirements with the practical needs of OT teams. At the same time, the solution supports NIS2-compliant, auditable remote access.
TeamViewer is expanding its Tensor enterprise platform to include "Agentless Access". This enables industrial companies to securely maintain machines and control systems remotely without having to install software directly on PLCs, HMIs or engineering stations. TeamViewer is thus addressing the growing security and compliance requirements in increasingly networked production environments.
Agentless Access particularly facilitates access to closed, validated or older systems that were previously not allowed to be changed. In combination with Hybrid Conditional Access, Tensor offers functions such as granular access controls, protocol isolation and complete audit logs for highly segmented OT networks.
"IT and OT often have different priorities - one thinks in terms of governance and audit, the other in terms of availability and operational security," says Caroline Hempfing, Director Product Management at TeamViewer. "Agentless Access builds a bridge here. It enables industrial systems to be maintained remotely in a secure and compliant manner without jeopardizing the integrity of the equipment."
As a practical example, TeamViewer cites the company Schwäbische Werkzeugmaschinen, which already uses Tensor for remote PLC programming and will integrate further OT endpoints in the future with Agentless Access.
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