AI and SMEsSupporting service processes with artificial intelligence
On January 1, 2020, the 'Service-Meister' project was launched under the leadership of the eco Association. The aim is to create an AI-based service ecosystem for technical services in the age of Industry 4.0.
Page [1 of 1]
 | | | Image 1 of 1 | | | |
<p>Studies show the current high demand for 'service masters': according to the BMWi's PAiCE study, 69% of companies would like to support service processes with AI in five years' time - today the figure is 27%.</p> © Fotolia, Alexander Limbach