To show users how they can unlock their company‘s digitization potential at the field level, Endress+Hauser is relying, among other things, on new online services under the motto ‚EmpowerTheField‘. These ‚digital services‘ are based on one another and focus on the acquisition, management and maintenance of the installed field device base. 

For example, the online application ‚Analytics‘ helps customers to find out which devices are installed and which of them, for example, are process-critical or outdated. Device management is based on the previous acquisition of all field devices in production. Endress+Hauser provides a fully automated solution for this via an edge gateway. Since every minute counts in the event of a critical device status or an unexpected device failure, the online application ‚Health‘ names causes and measures for current diagnostic messages, which reduces the time-consuming and time-critical procurement of information to a minimum. Building on these online services, Endress+Hauser intends to focus on the forward-looking maintenance of field devices and processes. Overall, the digitization portfolio has been structured as modularly as possible. Like a toolbox, it consists of sensors and connectivity components as well as online services and apps for various end devices. Endress+Hauser relies on the cloud to provide the digital data of smart sensors from the field level: „The integration of sensor data into our cloud platform is certified with the EuroCloud certificate at four-star level, which is the highest security level in process automation that no other company has been able to achieve so far“, emphasizes Benedikt Schumann proudly. „With our connectivity solution to the cloud, we open a second channel parallel to the customer‘s process control, so that the system control, i.e. the operative system, remains untouched. The cloud platform also offers the option of storing relevant field data online. A standardized REST API interface allows users or third parties to access the stored data. The interface also makes it possible to make digital twins of the field devices available. These consist of historical life cycle data, for example from the development and manufacturing process. The Endress+Hauser servers contain data records of 47 million installed devices for this purpose. At the trade fair stand, visitors were able to test the applications live on industrial tablets and with mixed-reality glasses and experience how industry 4.0 feels in everyday application.