Telecontrol / M2M
Alternatives to remote maintenance via ISDN
The deadline is getting closer and closer and Deutsche Telekom is getting serious: ISDN is to be discontinued by 2018 and the end of traditional analog telephony has been reached. What does this mean for remote maintenance and M2M?
Many private customers have already switched to IP-based systems in recent months. Business customers are facing the same, and for them in particular this will bring some serious changes: analog modems, for example, can no longer be remotely queried, providers are discontinuing data services and converting their ISDN networks to IP-based communication. This means that the M2M communication of existing industrial systems with classic dial-up connections - i.e. point-to-point connections or remote dial-up - is virtually no longer supported, although the useful life of these communication systems is in most cases at least ten years, and in some cases significantly longer. Good advice is expensive.
There is no one-size-fits-all guide to the best and most efficient approach. Of course, IP-based services are available to transport data. However, this would first require investment in new hardware and software because this IP-based technology works completely differently and requires different data transmitters.
The modems from Wireless Netcontrol are available as GPRS, UMTS and LTE versions in two designs. In addition to the familiar standard RS232 and USB interfaces, there is also a LAN version.
© Wireless NetcontrolAnother proposed solution is to use the mobile or GSM network instead of the IP-based changeover. This would make it possible to avoid an expensive and time-consuming conversion of the respective control systems - and not just as a transitional measure, but as a stable and permanent solution. There are many arguments in favor of this approach: In recent years, SIM card tariffs have continued to fall and are approaching fixed network conditions. The network has been expanded and is now available nationwide. In addition, data transmission is self-sufficient and works independently of existing networks. And wherever high flexibility and independence of location are required, wireless transmission technologies are preferred.
In summary, it can therefore be said that communication with point-to-point connections (operating data via dial-up with circuit-switched data connections = CSD dial-up) can still be used with the use of GSM modems. Furthermore, TCP/IP communication or alarms via SMS also work with these GSM modems.
CSD data service in radio telephony
With CSD, a direct point-to-point connection is realized under the conditions of the radio telephone network, which simulates a connection via a 'telephone line'. The CSD data connection is billed at a time-based rate, i.e. the user rents the 'line' regardless of whether data is flowing or there are pauses in the data stream. The data throughput under CSD in the 900 MHz networks is 9600 bits/second (baud rate); some providers in the 1800 MHz networks offer 14,400 bits/second. The baud rate of GSM data transmission has nothing to do with the baud rate of the serial interface on the PC or modem and can certainly be higher - 57,600 bits/second are common, for example. The data stream on the serial interface must then be stopped briefly in order to empty the buffer memory of the devices.
The latest GSM technology from manufacturers such as Telit ensures reliable data transmission, whereby the choice of provider is not predetermined.
© Wireless NetcontrolThe GSM modems mentioned are available in different versions: GPRS/GSM quadband modems, for example, are ideal for remote dial-in to establish point-to-point connections. Ideally, the devices are offered with different interfaces such as RS232, USB or LAN. The RS232 interface provides the usual service, USB is powered via the bus line and LAN allows access from the entire network without the need for a specific PC to be connected. These modems are available in DIN rail and standard housings.
Those who find the initial setup of such a modem too time-consuming can also fall back on more convenient plug-and-play solutions - such as the EasyConnect GSM modem from Wireless Netcontrol. The device supports dial-up via the data number, has an RS232 interface and takes care of most settings independently. This means that the analog modem can be replaced by a GSM modem in just a few simple steps and dial-in to other devices is possible again.
However, the data connection service via CSD (Circuit Switched Data) is not always the method of choice because:
- The data transmission speed with a baud rate of 9600 bits/second is relatively low.
- CSD / HSCSD is not billed according to data volume, but in time intervals.
- CSD / HSCSD data tariffs are relatively expensive compared to data package-oriented tariffs, as they are billed per minute.
- CSD / HSCSD is only offered by network providers for a limited time.
- CSD / HSCSD is not even available in some non-European countries.
As an alternative, GPRS, EDGE and UMTS are available to transport data; but here too, investment in new hardware and software would first be necessary because this IP-based technology works completely differently and requires different data transmitters.
In view of this situation, many users assume that they will have to convert all their hardware to IP-based technology (GPRS, EDGE, UMTS). But this is not really necessary! A modem adapted to the requirements of the dial-up connection can offer the user and the existing hardware the familiar working environment, while using data transmission via GPRS, EDGE or UMTS.
CSD simulation: At the interface, the speed modem simulates a point-to-point connection, but transmits the data in the mobile network via TCP/IP.
© Wireless NetcontrolOne example of such a modem is the GSM speed modem from Wireless Netcontrol. It simulates a point-to-point connection at the interface, but data is exchanged in the mobile network using data packets via TCP/IP. The speed modem addresses the connection partner via the IP address and the called remote station confirms the incoming call with a 'ring'. The request is then accepted either automatically or with the 'ata' command. A 'Connect' on both sides concludes the connection setup. Now the actual data can be transmitted.
The special feature of the GSM speed modem is that it simulates the dial-up procedure for the connected hardware systems, but actually realizes the data exchange via a GPRS data connection. The user therefore combines the use of the previous technology with IP-based data exchange, uses the high data rates of GPRS, UMTS and LTE (up to 100 Mbit/s) and saves money due to the well-known low costs. The user has two options to choose from:
- With standard SIM cards with a temporary IP address assigned by the provider, each modem reports to a switching server and informs it of its current IP address. The switching server then establishes the connection to the partner modem sought by the caller.
- It is easier with SIM cards that have a fixed IP address (fixed IP SIM). No switching server is required here, as an exclusively protected IP address space is used for each modem.
The software used by the user, which is often adapted to very specific requirements and is intended to carry out remote access via a modem connection, can carry out the dial-up procedure via the GSM speed modem in exactly the same way as with a normal modem and dial up to the device remotely.
A special feature of the speed modem is the 'serial tunnel' connection method, in which two modems are paired and thus work exclusively with this one partner.
Connection via the 'Serial Tunnel'
Under these conditions, there is no need for a dial-up procedure at all, because if the remote station is known and unchangeable, there is no need to dial at all. In this operating mode, the two modems are directly available as a serial, bidirectional connection, which can basically be used as a 'virtual serial cable' - i.e. as a serial tunnel. This solution makes it possible to provide serial cable connections over long distances - in principle worldwide in unlimited length. Especially with regard to global remote maintenance solutions, this is a very interesting approach that makes it possible to minimize the travel time of support staff.
Author:
Dr. Ulrich Pilz is Managing Director and Head of Development at Wireless Netcontrol.













