5thIndustry - Informed via app
5thIndustry, a provider of store floor applications, and Wandelbots, a provider of no-code robot solutions, have developed a solution that allows faults detected by an industrial robot to be integrated directly into the cloud-based ticket system of maintenance staff. For this purpose, the 'Fleetmanager' from Wandelbots, an application for fleet monitoring of 6-axis robots, was coupled with the smart maintenance software '5i.Maintenance' from 5thIndustry. The specific data is sent to the cloud via an edge device and the solution works as described below: The robot goes into fault . This information is processed by the 'Fleetmanager' and forwarded as an event to a message queue to the maintenance app hosted in the cloud. Forwarding the message via a message queue guarantees resilient, asynchronous processing of the message, which ensures that the information is not lost due to network disruptions or short-term system failures, and this publish/subscribe concept also allows the message to be processed by different subscribers. In the assumed case, a microservice of the maintenance app processes the information, after which the relevant data is translated into a maintenance ticket. For their part, the responsible maintenance staff receive a push or email notification; in this ticket, they see all the necessary information about the fault message directly on their tablet or cell phone. The incident can now be processed via the maintenance app.